Legal
Terms and Conditions of Use
1. Identification
ReAloud (the "App" or "Service") is developed and operated by its owners (the "Company" or "Owners"), reachable at hola@realoud.io and at realoud.io.
2. Definitions
- "User" — any person aged 18 or over who accesses, installs, or uses ReAloud for non-commercial purposes.
- "Content" — any audio, text, image, or material generated, uploaded, or shared through the App.
- "Session" — a private group audio recording space created within ReAloud ("Closed Audio Session").
- "Account" — the user profile created to access ReAloud's features.
- "Service" — the set of features offered by ReAloud to its Users.
3. Minimum Age and Legal Capacity
ReAloud is intended exclusively for persons aged 18 or over with full legal capacity. Use by minors is expressly prohibited. If we become aware of use by a minor, the account will be immediately suspended and the data deleted.
4. Description of the Service
ReAloud is a platform for recording, playing back, and sharing group audio that allows you to:
- Create private audio Sessions ("Closed Audio Sessions") and invite participants.
- Record and share audio content with other Users.
- Access a personal library of recordings.
- Use premium features via subscription or one-time purchase.
The Owners reserve the right to modify features and will notify Users with reasonable advance notice when a change substantially affects the contracted Service.
5. Account Registration and Security
You must provide accurate, complete, and up-to-date information at registration. You are responsible for keeping your credentials confidential and for all activity under your Account. Report any unauthorised use immediately to hola@realoud.io.
6. User-Generated Content
6.1 User responsibility
You are solely responsible for any Content you generate, upload, or share through ReAloud. The Owners act strictly as a technology intermediary and assume no editorial or joint liability for User Content.
6.2 Prohibited content
It is strictly forbidden to upload or share Content that:
- Infringes copyright, trademarks, or other intellectual property rights.
- Is defamatory, abusive, discriminatory, or incites violence.
- Violates the privacy, honour, or image rights of third parties.
- Contains personal data of third parties without their consent.
- Constitutes spam, phishing, malware, or malicious content.
- Violates any applicable law or regulation.
Violations may result in immediate Content removal and/or account suspension or termination, without prejudice to legal action.
6.3 Content licence
By uploading Content to ReAloud, you grant the Owners a non-exclusive, royalty-free, limited, revocable, worldwide licence to store, host, process, and reproduce that Content solely to the extent necessary to provide the Service. This licence does not constitute a transfer of copyright — you retain all rights to your Content. The licence terminates immediately when you delete the Content or close your Account.
6.4 Moderation
The Owners reserve the right, but not the obligation, to review, moderate, suspend, or remove any Content that, in their sole discretion, violates these Terms, applicable law, or third-party rights. You may contest such decisions by writing to hola@realoud.io.
7. Intellectual Property
ReAloud, its software, source code, interfaces, designs, features, and all components are protected by applicable intellectual property law, the Berne Convention, and the TRIPS Agreement. Any copying, reproduction, distribution, reverse engineering, decompilation, or modification of ReAloud without prior written authorisation from the Owners is expressly prohibited.
8. Limitation of Liability
8.1 Service provided as-is
ReAloud is offered "as is" and "as available". The Owners do not guarantee uninterrupted availability, absence of errors, or absolute security. The Owners shall not be liable for technical interruptions, data loss, or damages resulting from causes beyond their reasonable control, including fires, disasters, cyberattacks, connectivity failures, or third-party actions.
8.2 Maximum liability
To the fullest extent permitted by law, the Owners' maximum aggregate liability to any User for any claim relating to ReAloud shall not exceed the total amount actually paid by the User for the Service during the three (3) months preceding the event giving rise to the claim, or USD 5 for Users on the free plan, whichever is lower.
9. Third-Party Services
ReAloud integrates with Firebase (Google LLC), App Store (Apple Inc.), and Google Play (Google LLC). Your use of these external services is governed exclusively by their respective terms and policies. The Owners assume no responsibility for the availability, security, or operation of third-party services.
10. Purchases and Payments
All in-app purchases are processed exclusively by Apple Inc. via App Store or Google LLC via Google Play. ReAloud does not store or manage payment data. Refund requests must be directed to the relevant store and are subject to its policies.
11. Privacy and Data Protection
The processing of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms. You may exercise your data rights (access, rectification, erasure, portability, objection) by contacting hola@realoud.io.
12. Account Suspension and Termination
The Owners may suspend or terminate accounts in cases of: (a) violation of these Terms; (b) fraudulent, improper, or illegal use; (c) order from a competent judicial or administrative authority; (d) reasons related to the security or integrity of the Service or other Users.
You may cancel your Account at any time from within the App's settings. Upon deletion, all your data is permanently removed.
13. Changes to These Terms
The Owners reserve the right to modify these Terms at any time. In the case of substantial modifications, Users will be notified at least fifteen (15) days in advance via email or in-app notice. Continued use of the Service after the stated period constitutes acceptance of the revised Terms.
14. Indemnification
You agree to indemnify and hold harmless the Owners, their employees, representatives, and affiliates against any claim, demand, liability, loss, cost, or expense (including legal fees) arising directly or indirectly from: (a) your improper, fraudulent, illegal, or unauthorised use of the Service; (b) Content you generate, upload, or share that infringes third-party rights; (c) your breach of any obligation under these Terms.
15. Dispute Resolution
In the event of any dispute, you may: contact us at hola@realoud.io for an amicable resolution; or initiate proceedings before the competent courts. These Terms are governed by the laws of Argentina. Jurisdiction lies with the Ordinary Courts of the City of Buenos Aires.
16. General Provisions
- Entire agreement — These Terms, together with the Privacy Policy, constitute the complete agreement between the parties regarding use of ReAloud.
- Severability — If any clause is found invalid or unenforceable, the remaining clauses remain in full force.
- No waiver — Failure to exercise any right under these Terms shall not constitute a waiver of that right.
- Force majeure — The Owners shall not be liable for failures or delays caused by events beyond their reasonable control.
17. Contact and Legal Notices
For enquiries, complaints, or legal notices: hola@realoud.io — Monday to Friday, 9:00–18:00 (GMT-3, Argentina).