Legal

Cookie & Tracking Technologies Policy

Version 1.0 — Last updated: June 2026

      ReAloud is a mobile app. Unlike websites, it does not use traditional browser cookies. It does, however, use similar tracking and analytics technologies described in this Policy.
    

1. What Are Cookies and Similar Technologies?

Cookies are small text files that websites store on a user's device. Because ReAloud is a mobile app and not a website, it does not use cookies in the traditional technical sense. However, ReAloud uses functionally equivalent technologies within the mobile app — referred to in this Policy as "tracking technologies" — that serve similar purposes: storing user preferences, analysing app usage, and improving the experience.

2. Tracking Technologies We Use

2.1 Firebase Analytics (Google LLC)

Provider: Google LLC — firebase.google.com

Purpose: Statistical analysis of app usage in an aggregated, anonymous form. Helps us understand which features are most used, detect issues, and improve the User experience.

Data collected:

In-app usage events (screens visited, actions performed).
Aggregated demographic data (approximate age, country — never at an individual level).
Device type, operating system, and app version.
Session duration.

Retention: Up to 14 months under Firebase Analytics' standard configuration. Data is processed in aggregate and does not identify individual users. Google's privacy policy: policies.google.com/privacy

2.2 Firebase Crashlytics (Google LLC)

Provider: Google LLC — firebase.google.com/products/crashlytics

Purpose: Automatic detection and reporting of technical errors (crashes) to improve app stability.

Data collected:

Error logs and technical exceptions.
Device state at the time of the error (available memory, OS version).
Anonymous installation identifier (not linked to personally identifiable data).

Retention: 90 days under Firebase Crashlytics' standard configuration.

2.3 Push Notification Token (Firebase Cloud Messaging)

Provider: Google LLC — firebase.google.com/products/cloud-messaging

Purpose: Sending service-related notifications (account activity, new features, reminders).

Data collected:

Unique push notification token associated with your device.
Notification status (delivered, opened).

You can disable push notifications at any time from: Device Settings → Notifications → ReAloud → Disable, or from within the ReAloud app under Settings → Notifications.

2.4 Local Storage (AsyncStorage / SharedPreferences)

Purpose: Storing user preferences directly on your device to improve the experience (keeping you signed in, language preferences, app settings). This data is stored exclusively on your device and is not transmitted to external servers. You can remove it by uninstalling the app.

3. Classification by Purpose

3.1 Strictly necessary technologies

Essential for the basic operation of ReAloud. Without these, the app cannot function correctly. No prior consent required.

Local session and credential storage (encrypted).
Firebase authentication token.
Offline data cache.

3.2 Analytical technologies

Allow us to understand how Users interact with ReAloud to improve the app. Data is anonymous and aggregated.

Firebase Analytics — usage analysis.
Firebase Crashlytics — error reporting.

3.3 Communication technologies

Enable us to send you notifications about relevant Service activity.

Firebase Cloud Messaging — push notifications.

4. Your Consent and Controls

4.1 Managing analytical technologies

iOS: Settings → Privacy & Security → Tracking → disable for ReAloud.
Android: Settings → Google → Ads → Opt out of Ads Personalisation.
Within ReAloud: Settings → Privacy → Usage Analytics → disable.

4.2 Disabling push notifications

iOS: Settings → Notifications → ReAloud → disable.
Android: Settings → Apps → ReAloud → Notifications → disable.

4.3 Deleting local data

Uninstalling ReAloud removes all data stored locally on your device.
To request deletion of server-side data, email hola@realoud.io with the subject "Data Deletion Request".

5. Third Parties and Data Transfers

Firebase technologies are provided by Google LLC, headquartered in the United States. Use of Firebase involves an international data transfer. Google LLC holds internationally recognised security certifications (ISO 27001) considered an adequate level of protection. ReAloud does not use third-party advertising tracking technologies and does not share tracking data with advertisers.

6. Data Retention

Firebase Analytics: up to 14 months from generation.
Firebase Crashlytics: up to 90 days from generation.
Notification tokens: while you have the app installed and notifications enabled.
Local storage data: until you uninstall the app.

7. Changes to This Policy

ReAloud may update this Policy at any time. Significant changes will be notified at least 15 days in advance via an in-app notice or email. The current version will always be available at realoud.io/cookies.

8. Contact

For questions about this Policy or about tracking technologies used in ReAloud: hola@realoud.io — Monday to Friday, 9:00–18:00 (GMT-3, Argentina).